Free shipping on all domestic orders!

FAQ

Custom and personalized orders

Want something you don't see, just send us an email to keeponprint@gmail.com and we'll work with you to create something special for you.

Sizing Details

Sizing guides are available on all items. Inside each listing there is a photo chart of the sizes offered. (usually in the product description).  Please double check sizes for accuracy. We use Gildan brand T-shirts and Sweatshirts. Because it is a popular brand, sizing is usually the same standard you are used to, so we recommend you order the size that you typically wear. But if you are unsure measure the t shirt that fits the way you like, then compare your measurements to the chart in the listing.

Care instructions

We recommend to wash your garment inside out, with like colors, in cold water on the gentle cycle. Do not bleach or dry clean.If placing in the dryer, please put the setting to low-heat, and do not over-dry your garments. Do not iron directly on your design, it will melt. If your item must be ironed, put a lightweight t-shirt or cloth between the iron and your item, and iron on the highest setting for 15-20 seconds(this is usually the cotton setting)

Returns & Refunds

We gladly accept exchanges and cancellations

Contact us within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 3 hours of purchase

Sorry we don't accept returns

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Wrong Address/Change Of Address

Please double check your receiving(shipping) address before placing an order!

We are not responsible for delays, if you enter the wrong address. If you put wrong address please message us to keeponprint@gmail.com we''ll do our best to input  the new address when we ship out your item.  IF your package is returned to us due to incorrect address we'll send an email.

Bulk orders

Keeponprint is happy to help you with larger orders also we offer discounts. Just email us with your requirements.

Shipping

We offer various type of shipping methods:

Free Shipping Option 3-7 days

Standard Shipping 3-5 days

Priority Shipping Option 2-4 days

We ship using USPS most orders take about 2-4 business days to everywhere in the U.S.

That being said, we can not control every single package, and sometimes the post office takes longer than usual (especially in some rural areas of the USA). If your package seems to be hung up by the post office, we ask you to wait an extra day or so before contacting us with any delivery issues, and we will be happy to help with any and all problems that may arise during shipping.

I have a question not listed here

We'd love to answer any questions you may have. Just use the "contact us bottom" from our shop homepage.

We answer all inquiries within 24 hours. (except holidays)